Privacy Policy
Effective Date: 09/01/2025
Chandler’s Hope Clothes Closet, Inc. ("we", "our", or "us") is committed to protecting the privacy of our website visitors. This Privacy Policy explains how we collect, use, retain, share, and safeguard the limited personal information you may choose to provide when visiting our website.
Information We Collect
We only collect personal information that you voluntarily submit through our website’s contact forms. This may include:
- Your name
- Email address
- Phone number
- Any message or inquiry you choose to include
This information is collected solely for the purpose of responding to your inquiries about volunteering with us, donating to us, or otherwise contacting us.
How We Use Your Information
We use the information you provide to:
- Respond to your questions or requests
- Coordinate volunteer opportunities
- Provide information about donation options
We do not use cookies, analytics tools, or any other tracking technologies. We do not sell, rent, or share your personal information with third parties for marketing or commercial purposes.
Data Sharing with Third Parties
We do not share your personal information with third parties except in the following
limited circumstances:
- Service Providers: We may share your information with trusted service providers who assist us in operating our website, coordinating donations, or managing communications, provided they agree to keep your information confidential and use it only for the purposes we specify.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.
- Consent: We will share your information with third parties only if you give us explicit
permission to do so.
We do not engage in targeted advertising, profiling, or data monetization.
Data Retention
We retain the personal information you submit only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws and regulations.
- Contact form submissions are typically retained for up to 12 months to allow for follow-up communication.
- You may request deletion of your personal information at any time by contacting us at ChandlersHopeClothesCloset@gmail.com.
User Rights (Florida Residents)
Under the Florida Digital Bill of Rights, Florida residents have the following rights regarding their personal data:
- Right to Access: Request a copy of the personal information we hold about you.
- Right to Correct: Request corrections to inaccurate or incomplete personal information.
- Right to Delete: Request deletion of your personal information, subject to legal and
operational limitations.
- Right to Opt-Out: Opt out of any future data collection or processing for purposes such as targeted advertising or profiling (note: we do not engage in these activities).
- Right to Know: Know how your data is collected, used, and shared.
To exercise any of these rights, please contact us at ChandlersHopeClothesCloset@gmail.com. We will respond to your request within the timeframe required by Florida law.
Data Security
We take reasonable measures to protect the information you submit from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the
privacy practices or content of those sites.
Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at ChandlersHopeClothesCloset@gmail.com.